Project Description
The challenge
INRange Systems manufactures a telepharmaceutical device called EMMA, which dispenses medication at a remote location while providing direct contact between doctors and patients. The purpose of the device is to help patients adhere to complex medication regimens while providing real-time information to their care providers about how they’re doing. Caregivers, pharmacies, and end-users (and their families) require training in how to program, use, and maintain EMMA to make the most of its capability. INRange came to Innovative Tomato for training videos for these different audiences.
Video production
Voice-over
Custom graphics and animation
What makes this project special
As a result of the implementation of these videos, the support time required was reduced dramatically — while end-user satisfaction significantly improved.